HOTEL MERCURE WIEN WESTBAHNHOF, Vienna – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Hotel Mercure Wien Westbahnhof offers Standard Rooms with single or twin beds, Superior Rooms with air conditioning, and Privilege Rooms with upgraded furnishings. All rooms include free WiFi, laptop-friendly workspaces, safes, flat-screen TVs, and private bathrooms with showers. Some rooms have seating areas and minibars. Bathrooms come with hairdryers and free toiletries.
Dining Options
The on-site restaurant M fifteen serves international dishes and Austrian specialties. The Einspänner bar is a spot for coffee, beer, or cocktails. A rich buffet breakfast is available to start the day. The M fifteen bar also offers Grands Vins Mercure selections and evening cocktails.
Leisure & Facilities
The hotel features a sauna for relaxation. The lobby includes a bar serving wines and cocktails. Secure underground parking is available for guests traveling by car.
Location & Transport
Located in Vienna's 15th district, Rudolfsheim-Fünfhaus, the hotel is next to Westbahnhof railway station, with direct tram and metro links. Mariahilfer Strasse, a major shopping street, leads to the Hofburg, Museums Quarter, and Raimund Theater. The Naschmarkt, Schönbrunn Palace, and Vienna's historic Old Town are easily accessible by public transport.
Guest Services
The hotel staff provides local tips for exploring Vienna. Services include 24-hour reception, luggage storage, and safety deposit boxes. Business travelers can use laptop-friendly workspaces in rooms.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Mirror
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel is conveniently located near Westbahnhof station and the main shopping street. The rooms are comfortable, but they could use a refurbishment. The service was efficient and friendly, although the check-out process could be smoother. The dining experience offered a good selection of warm and cold dishes, but some improvements could be made. The location is great for accessing public transportation and exploring the city.
The hotel is wonderfully located just next to Westbahnhof, making it super convenient for travelers arriving by train or bus from the airport. The rooms were clean and comfortable, but the air conditioning units were a bit tricky to operate and not very effective at cooling. The service was friendly and helpful, and the dining experience was enjoyable with diverse options at a reasonable price. Overall, the location and service stood out as major highlights, though the room comfort could be improved.
The hotel may not be a 4-star property, but it offers clean and comfortable rooms with all necessary items. However, the rooms can get very hot and the air conditioning is not very effective even with prolonged operation.
The hotel is conveniently located near the train station, making it easy to access various attractions. The rooms are clean and well-appointed but lack sufficient lighting and privacy. The service is a mix of helpfulness and pushiness, with some staff being welcoming while others exhibit negative behavior. The location offers excellent connectivity and short travel times to the city center. The dining options are varied and satisfying, particularly for those with specific dietary needs. Overall, the hotel provides a decent stay with some shortcomings to consider.
The hotel is conveniently located just in front of the Flix bus station and the train station, making it easy to access public transportation. The rooms, although in need of updating and TLC, offer a decent stay at a fair price. The dining options could use some improvement with limited choices at breakfast, affecting the overall experience.
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